Cisco Security Customer Outcomes

Brief:

The Security Customer Outcomes team needed an overview video to communicate their new framework to key stakeholders within the organization.

The message:

Our work begins once customers decide to invest in Cisco Security solutions. Our shared mission is to empower these customers to achieve their desired security outcomes, ensuring they have the best possible experience—because, at Cisco, experience matters.

Process:

I led the production of this video from concept to completion. In collaboration with the Director of Customer Outcomes, I helped craft the script and storyboard to ensure the messaging was clear and impactful. I sourced the music to complement the tone and used WellSaid to produce the voiceover. For the final edit, I used Adobe After Effects to bring everything together into a polished, engaging video.

The completed video was then distributed via an email communication to internal teams at Cisco and was also published on the Security Customer Outcomes internal SharePoint page, making it accessible to relevant stakeholders across the organization.